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CUSTOMER CARE

Contact & About the Seller


Customer care — updated September 9, 2026

Our customer-care team helps with product questions, delivery, returns, payment concerns and privacy requests. Den & Nook is operated by Nya Labs LLC, a Montana limited liability company.

Email: team@denandnook.com — for orders, returns, cancellations and product questions. Include your order reference when contacting us about an order. We respond within 2 business days.

Phone: (641) 500-6076 — for orders, returns, cancellations and product questions. Leave a message and we call back within 2 business days.
Hours: Monday–Friday, 9am–5pm Pacific, excluding US federal holidays.

Please contact us before sending a return. Returns require an authorisation number and go to the address we give you; see Returns & Refunds.

Business correspondence

Nya Labs LLC
1001 S Main St, Ste 600
Kalispell, MT 59901-1498
United States

This is our registered business office, not a warehouse or return address. Please contact team@denandnook.com for return instructions before sending an item.

Customer service

For orders, delivery, returns or questions about this policy, contact our team. Include your order reference if you have one.

Emailteam@denandnook.comPhone(641) 500-6076
Customer-service hoursMonday–Friday, 9am–5pm Pacific
Excluding US federal holidays.
Replies and callbacks within 2 business days.

Contact us for return instructions before sending an item.

Full contact details →