denCUSTOMER CARE
Accessibility
We want denandnook.com to be usable by everyone. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA: readable text sizes, sufficient colour contrast, keyboard navigation, image descriptions and clear form labels. If a page, form, image or checkout step is difficult to use, or you need help placing an order, email team@denandnook.com or call (641) 500-6076 and we will help you directly.
Customer service
For orders, delivery, returns or questions about this policy, contact our team. Include your order reference if you have one.
Emailteam@denandnook.comPhone(641) 500-6076
Customer-service hoursMonday–Friday, 9am–5pm Pacific
Excluding US federal holidays.
Replies and callbacks within 2 business days.
Excluding US federal holidays.
Replies and callbacks within 2 business days.
Contact us for return instructions before sending an item.
Full contact details →